Returns & Exchanges
We want you to be completely satisfied with your Schöffel Country purchase, which is why we offer a straightforward 90-day return policy for all unworn and tagged items. If your country attire isn't the perfect fit, we provide easy options for full refunds or size exchanges.
Complete the Return Form
Locate the return form included in your original delivery and indicate whether you would like a refund or a replacement size.
Pack Your Items
Place the unworn items in their original packaging, ensuring all authentic Schöffel tags and labels remain attached to the garments.
Generate a Shipping Label
Visit our online returns portal to download a pre-paid postage label or use the QR code provided for a paperless drop-off at your local courier.
Receive Your Refund
Once our warehouse team receives and inspects your return, we will process your refund or dispatch your exchange within 5 to 7 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing